top of page

Frequently Asked Questions

Washing Instructions

All of our clothing is machine washable, and able to go in the dryer on LOW heat (unless otherwise specified).

However, With this type of clothing, hang drying is recommended to ensure lasting wear for years to come. 

  • Turn garment inside out

  • Machine wash with COLD water

  • If drying in a dryer keep garment inside out and tumble dry on LOW. 

  • No fabric softener

  • No bleach

  • No ironing

  • No dry cleaning

 

Sizing

We *typically* use the following brands: Gildan, Bella Canvas, Tultex, Hanes & Jerzees.  In our experience, these brands run true to size. 

Delivery Time Frame

Because our clothes are all made to order, and often times custom and/or personalized, processing time can vary. Generally, items will take around 2 weeks, possibly a bit longer depending on shipping, volume, and time of year (around Holidays, Summer camp departure, beginning of school, etc.) If you need a more accurate time frame please send me a message. 



Returns/Exchanges

We do not accept exchanges or returns due to all items being made to order, custom and/or personalized, unless we here at Oh So Swag have made the error. You have 24 hours from the time of your order to cancel. However, if you are unhappy with your purchase, please do contact us immediately and we will try to solve any problem.

bottom of page